FAQs

How long does it take for my order to ship?

All of our pieces are carefully handmade and we try to get them to you as soon as possible! This being said, please allow 5-7 business days for your order to ship. 

How will I know when my order ships?

You will receive a shipping confirmation email that will also include your tracking number. 

What is your return policy?

We do not offer returns unless the items were damaged when they were received. All exchanges/refunds must be made up to 7 days after you have received your item. After the 7 days refunds will be subject to store credit only. 

 

Can I track my order?

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Where do you ship to?

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What are your shipping rates?

Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!